Business Operations Manager View Position
WSC Sports
WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports’ platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.
Why WSC Sports:
You’ll work in an awesome environment alongside some of the most innovative people in the industry, using cutting-edge technologies and tools (video editing, Gen AI, data, etc.). At WSC Sports, you have the opportunity to directly influence the products and tools used by our clients, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN – and that’s just the beginning of what WSC Sports has to offer! Join us and be a part of the best team in tech as we Fuel the Fandom worldwide.
We are looking for a highly technical, process-oriented Business Operations manager to join our team. This is a hands-on, non-managerial role focused on designing, building, and scaling the operational engine of our Revenue organization. You won’t just “oversee” processes; you will architect and implement the logic, automations, and systems that enable WSC Sports to scale efficiently beyond 500+ employees.
What you’ll do:
- Architect E2E Workflows: Design and implement scalable revenue processes across the full customer lifecycle (Lead-to-Renewal).
- Hands-on Implementation: Translate complex business needs into system logic, automations, and validations. You will be the one building the workflows, not just defining them.
- Bridge the Gap: Work cross-functionally with Sales, CS, Product, and Finance to ensure data integrity and seamless hand-offs.
- Scale with AI & Automation: Proactively identify manual gaps and solve them using advanced automation tools to reduce reliance on 3rd party dev resources.
- Define Health & Performance: Operationalize KPIs and health metrics (churn risk, product usage, delivery) within our CS and CRM platforms.