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Team Lead, Operations and Supply Chain



Douglasville, GA, USA
Posted on Thursday, June 6, 2024

Help empower our global customers to connect to culture through their passions.



The Team Lead, Operations and Supply Chain will lead, mentor and coach the day-to-day operations for operations as well as supply chain. They will help manage the inbound, storage, organizing, picking of finished goods inventory, and manage supply levels of raw materials needed on site. This role will also be responsible for using analytical and quantitative methods to understand, predict, implement, manage and enhance operations and supply chain processes. They will be responsible for assembling data, making supply chain decisions, analyzing performance, identifying problems, and developing processes and solutions that support supply chain planning and operations.



  • Lead the team of Operations and Supply Chain Specialists in the management of supply chain and finished goods inventory
  • Supervise and train the team to optimize quality, productivity, and costs
  • Develop, implement and maintain standard operating procedures
  • Analyze trade velocity of product categories and evaluate inventory levels that the Authentication Center should have on-hand
  • Gather and interpret relevant data from inventory levels, Authentication Center capacity, costs, productivity, demand patterns, etc.
  • Review inventory levels of packaging materials and work with suppliers to bring in replenishment supplies for daily operations
  • Investigates problems, finds root causes, develops and implements solutions within Operations and Supply Chain processes
  • Monitors contract compliance of carriers and other logistics service providers
  • Provides analytical support for projects, system implementations, market expansions, geographical expansions, new business opportunities, and proposals
  • Coordinates delivery schedules and other supply chain activities
  • Leads weekly meetings with key suppliers to review actual performance, estimate future demand and resolve operational issues and provides reporting on daily, weekly and monthly key performance metrics
  • Establish team member staffing to meet the daily business demands, quality and productivity targets
  • Ensure accurate and on-time fulfillment and shipment of all customer orders
  • Analyzes production metrics and recommend process and system improvements to increase quality and lower cost
  • Create, maintain and foster a safe and team-based work environment
  • Work cross-functionally with all departments to identify, develop and execute on process improvements




  • Preferred degree in Supply Chain Management, Logistics Management, Business, Engineering, or a related field


  • 2-4 years of relevant experience in supply chain management, inventory control, operations, or a related field
  • On-site Warehouse experience preferred

Knowledge & Skills

  • Proven ability to lead, mentor, and motivate team members
  • Ability to manage large workloads while prioritizing between multiple tasks
  • Advanced subject matter knowledge in operations and supply chain
  • Confident in making independent decisions in an ambiguous environment
  • Comfortable strategizing and executing plan for process improvement
  • Strong interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team

Interpersonal Demands

  • Frequent interaction with other teams, vendors, and leadership

Decision Making

  • Frequently making decisions with general approval from leader

Equipment & Technology

  • Proficient in Microsoft Office, Google Drive, Slack, and other common basic office software
  • Familiarity with Warehouse Management Systems



  • The Authentication Center is a warehouse environment with working conditions found in a typical warehouse setting. Team members may be regularly exposed to dust, odors, and noise. Required safety equipment includes gloves and protective eyewear. Shirts with sleeves are recommended, though not required. Closed toed and closed heel shoes are required.
  • This role may require you to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location.
  • Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time.

Physical Requirements:

  • May push, pull, and lift up to 50 pounds; on occasion a team-lift of up to 100 pounds
  • May be required to operate a pallet jack, baler, compactor, Air Speed machine, and/or tape machine
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
  • Good sense of balance
  • Good eye-hand-foot coordination
  • Ability to assess weights and judge distances and heights
  • Ability to work in varying temperatures, depending upon season
About Us

StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from artists including KAWS and Takashi Murakami; and electronics from industry-leading manufacturers Sony, Microsoft, Nvidia, and Apple. Launched in 2016, StockX employs more than 1,000 people across offices and verification centers around the world.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.