About the Role:

As a Junior Underwriter, you will use your working knowledge of general credit underwriting guidelines to be responsible for the analysis of submitted files for debt-to-income ratio, income analysis/ability to repay, and credit profile/history, while adhering to Splash credit policies and partner or program-specific guidelines. Junior Underwriter’s support and uphold fair lending practices of Splash Financial and are responsible for quality targets ensuring the highest speed and efficiency, while maintaining a strong level of customer satisfaction. The Junior Underwriter will review and analyze complex customer financial documentation and propose solutions to assist customers in refinancing their student loan debt. The staff members may interact with other internal and external parties such as Customer Service Rep/Loan Consultants, Operations Associates, lending partners, vendors, and other stakeholders.

If you’re at a point in your career where you’re ready for the challenge and excitement of shaping a program and scaling it exponentially, this could be the role for you.

NOTE: This role is based solely in OH (preferably Cleveland, OH)

What you'll do at Splash:

• Credit underwriting and income analysis
• Capacity to analyze complex borrower documentation, determine income and repayment ability, assess borrower hardship as applicable for borrower assistance files, housing expenses, potential fraud and determine proper loan resolution
• Utilization of specialized systems, tools, spreadsheet calculators, process and contractual requirements
• Quickly learns and applies knowledge of Splash Financial’s internal underwriting best practices and external partner/vendor program guidelines
• Adheres to all Splash Financial and regulatory Fair Lending practices
• Reviews all loan underwriting and modifications documentation to ensure compliance with partner requirements regarding all required loan documentation
• Analyzes complex financial information including calculation of income and debt ratios, verification of assets and credit review
• Analyzes difficult and challenging problems and identifies potential or innovative solutions, identifies documentation deficiencies within review and communicates findings with clarity
• Keep up to date on all credit policy changes that impact underwriting
• Displays customer service excellence
• Applies relevant technical and computer expertise
• Demonstrates strong verbal and written communication skills
• Teams collaboratively with internal employees and external customers/business partners
• Achieves and exceeds work goals for productivity, quality, and turnaround time
• Prioritizes workflows
• Demonstrates a determination to get the job done right the first time while ensuring loan decisions meet all program and product specifications

What you'll bring to Splash:

• Based in Cleveland, OH preferred
• Minimum of 2 years of experience as a credit underwriter or loan processor for unsecured loans, auto, mortgage, or a similar product line thorough knowledge of complex personal & business financial analysis with an expertise in tax return/balance sheet analysis including cash flow and self-employment income analysis
• Demonstrated expertise of general underwriting practices related to lending
• Excellent analytical and decision-making skills
• College degree in business and/or equivalent work experience highly preferred
• Advanced knowledge of consumer credit reports
• Intermediate to expert level MS Excel skills, including macros and pivot tables
• Knowledge of specialized systems, tools, spreadsheet calculators, process and contractual requirements typical to the financial services industry
• Strong commitment to customer service
• Demonstrates strong verbal and written communication skills
• Proven track record of excellent teamwork with internal employees and external customers/business partners