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Team Captain, Operations and Supply Chain



New York, NY, USA
Posted on Friday, September 15, 2023

Help empower our global customers to connect to culture through their passions.

Why you'll love the role

The Team Captain, Operations (Authentication / QA) will be responsible to supervise and support the activities of an Authentication Team, focusing on authentication of products in Sneakers, Streetwear, or Handbags, as well as the Quality Team. S/he will oversee the daily team production activity and facilitate departmental workflow. The work will be fundamental to the success of business growth and expansion by supporting and executing StockX Quality standards.

What you will do

  • Creating layout and people placement for authentication area at the beginning of shifts
  • Monitoring productivity of team members to ensure that daily/weekly goals are met
  • Providing coaching and training to both new team members and those struggling to hit productivity goals
  • Troubleshooting team issues or concerns that arise throughout daily shifts
  • Managing team workflow throughout daily shifts
    Providing product knowledge training to authenticators
  • Assisting QA and AQA team members with troubleshooting identification of fake products

About you

  • Minimum of 2 years of work experience in operations or QA
  • High School Diploma or GED
  • Significant experience in reviewing and authenticating streetwear
  • Product knowledge of streetwear manufacturing and illegitimate shortcuts

Nice to have skills

  • Strong attention to detail and accuracy
  • Ability to lead, mentor, and motivate team members
  • Strong organizational skills and experience with strategizing and delegating task

Pursuant to the various pay transparency laws/acts, the base salary is $22.00/hr plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

About Us

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.