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People Ops & Recruiting Specialist

Splash Financial

Splash Financial

People & HR, Operations
Posted on Tuesday, September 19, 2023

About Our Company:

We got tired of seeing our friends and family struggle under the crushing weight of student loans. So in 2013, we did something about it. We made a marketplace filled with banks and credit unions looking to help student borrowers. We used that network to help people shut out of refinancing find a way in. And we did it all from a tiny office in Cleveland, OH. In other words: we built Splash Financial.
Today, we’ve become a national leader with over $6 billion in refi requests. We’re expanding into technologies like machine learning, and automated underwriting that helps us match consumers to great offers — right from their phone. And we’ve raised over $70 million from investors like DST Global, Citibank, Northwestern Mutual, DVP, CMFG Ventures and more. But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt.

About Our Workplace:

Splash is remote-first, and proud of it. We spend our days creating ways to simplify financial products, then get them into the hands of people who need help. Right now, we’re focused on developing financial technologies that fundamentally change the way the industry lends. And before you ask: no, we’re not a crypto thing. And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups, access to community and engagement tools. And although we’ve been around since 2013, we still love to think like a start-up — a place that empowers good people to do great things, fast. We’re friendly, folksy, and have Slack channels for both major league sports and minor league anime.
Also: we sometimes have free t-shirts.

About the Role:

We're looking for a scrappy, all-hands on deck People Ops & Recruiting Specialist to join our team. Reporting directly to our Sr Director of People, you'll be owning everything from payroll and benefits, culture and engagement programs, and supporting our recruiting efforts as we grow our teams. This is a hybrid role, so if you're looking for an opportunity to make a tremendous impact doing people-focused work, this role is for you! You'll get high exposure to our senior leadership team and be the go-to person for our employees as we build out some high-value people programs that ensure our employees are taken care of! If you're smart, hungry, and have a passion for people, please apply and we can't wait to speak with you.

What You'll Do:

  • Maintain and update data in our HRIS system, ensure accurate payroll processing, and conduct routine audits for compliance
  • Maintain HR Intranet with relevant policies and documents, and bring zest to our employee resources pages
  • Process new hires and own onboarding new employees, including conducting background checks, verifying I-9 employment eligibility, and creating and maintaining employee profiles
  • Provide employment verifications and respond to employee inquiries; at times, partner with employees in an HRBP capacity to support where needed
  • Own U.S. benefits administration and assist with annual benefits open enrollment planning and execution
  • Drive execution and creation of HR events and programs (e.g., performance reviews, training, etc.)
  • Drive recruiting best practices through supporting our Hiring Managers with open headcount searches; owning the interview process from sourcing candidates all the way to making offers and onboarding

What You'll Bring to Splash:

  • Bachelor’s Degree
  • Minimum 1-3 years in people operations/HR generalist role
  • Experience with recruiting preferred, but not required
  • Previous exposure to a tech startup environment required
  • Ability and passion to wear multiple hats, work with ambiguity, and desire to create and build new processes and programs
  • Eagerness to learn and grown in the People and Talent space
  • Possesses excellent written, interpersonal and verbal communications skills